Morbid but successful at cutting red tape.

I’m surrounded by moms death. I’ve got so many gorgeous flower arrangements, my counter is a memorial now. In addition to making the music playlist, I’ve got to make the slideshow for her memorial. Which means all my texts, emails, and facebook messages are pictures of mom. But there’s also mundane stuff. Gotta shut down her debit card. Gotta cancel her phone line…

That last one is what I wanna talk about. I called Verizon to have her line removed from my bill. They, naturally, have to give me bullshit. They have to try to sell me on keeping the line. I get it, it’s your job. So the guy tells me he has to read me a few offers before he can remove the line. I reply very flatly that “there’s no point, the user is dead.”

To his credit, the operator gave me zero bullshit after that and immediately removed the line with his condolences. I wonder if they get that often?