Hotter than Hell

Our air conditioner was down most of this past week. It was 86 degrees (fahrenheit) upstairs. Eighty-six degrees, yall. It was crazy hot in here. It started Friday.

Friday, our neighbor texted me that our air conditioner was freaky loud. Well, what am I supposed to do about that? I agree, it’s louder than normal but I don’t know what to do about it. So I ignore it. Then Saturday, we realize both the upstairs and the downstairs are about 5 degrees warmer than they should be. Well, fuck. So I haul my fat ass up into the ceiling to check on the attic unit. Do we know the weight restrictions on those flimsy pull down stairs? No, we do not. Do we like heights? No, we do not. Do we have any desire to ascend into the insanely hot upper reaches of the house? No, we do not. Will Mr C go up there instead? No, he will not. Mr C is not remotely handy.

So into the attic we climb. The unit is frozen. Fuck. So we shut both floors off completely. We spent that first night in the Master. After that, I moved to moms room with the windows open and a box fan set in the window blowing on the bed. At least we’re not so far into summer that the nights are hot too. From then on, we just lived with all the back and side windows open. We don’t have window screens on the front of the house, so we couldn’t open those (according the Mr C). That sucks because the Master and Mr C’s office are on the front of the house. On night two, Mr C joined me in the cooler room.

So the weekend of AC breakdown was a holiday weekend. I called our home builder and asked for a repair man referral. He sent me the info of the guy who installed our system. I called him up on Sunday. He lives about an hour and 20 minutes away. He says he’d be happy to come out and look, but he’d have to charge his holiday rate of $175 an hour as opposed to the normal $150 an hour. He’d also have to start charging when he leaves his shop and stop when he gets back. So he encourages us to find someone more local to save money. Nice guy.

So I find a referral for a handy man on Next Door. He can come look at it on Monday for a $100. Great. He ghosts us. I message him and call him and get nothing. Then, at Six in the evening I get a message that he can come look. Hell, I’m desperate so, awesome. Come on. He climbs into the attic and the unit is still frozen as fuck. It’s a damn iceberg in hell. He can’t do anything until it thaws out so he says he’ll come back Wednesday. He’s a handy man so I had him put the screen back on the bird window (another source of cool evening air!) and fix a door in the entry way. So it wasn’t for nothing.

Wednesday rolls around and he returns. Thankfully, the units have thawed. He goes to the outside unit and puts in a pound of freon. Then he starts it back up. It still sounds like shit but it’s blowing cool air. He informs us that we need a new compressor. It’s not supposed to sound like that. He chats for a while. Compressors are expensive as fuck. They’re the most expensive part of the unit. He informs us it might be cheaper to get a whole new unit. Fuck fuck fuckity fuck. He recommends running they system because “there’s not much more damage we can do.” He says he’ll just take $350 instead of the quoted $500 since he didn’t fix it completely. That’s nice of him.

Well, I tell him to get us prices and Mr C and I decide we need a second opinion. If we’re gonna drop thousands of dollars on this repair, we can afford to have the installer come out and give it a look over.

So the next day I grab the warranty papers. Oh great it has a five year warranty! But it’s six god damned years old. God dammit. So I call our insurance agent to see if any of this is covered. Nope, we didn’t buy an extended home warranty. Fuck. So I call the original installer back and he’s happy to come out. In fact, he’s working two jobs on this side of town that morning (by now it’s Thursday) so he wants to stop by ASAP. But I’m back at work full time and Mr C is working in the office because it’s hot as balls at our place. So I explain to my new boss (I started the new job last week) that my AC is broken and it’s 90 degrees. I need to meet the repair guy at home. After he gets done, I’ll be sweaty as fuck so can I pleeeeeeeaaaaaassssse work the afternoon from home? They let me do that. AWESOME.

OK so first, give me a break here, I don’t know much about HVAC systems. So I explain the situation to the installer. He says none of what I’m saying makes any kind of sense. He thinks the guy was talking about the coils and not the compressor. But I’m sure he was talking about the compressor, I have Mr C to back me up on that. We researched prices. He asks which units are freezing up. I tell him the attic and the outside. He says which unit in the attic. I say there’s only one. He insists there’s two because we have two systems. The attic aint that big, so I know there’s only one. Everyone — us, the builder, and the installer — realize we need the installer to come see what the fuck is up.

So the installer comes out. He looks things over. I need to know things. First, I wanna know why the downstairs and the attic unit are connected on the same system. He explains that they are the same system. I’m lost, we have a downstairs system and an upstairs system. He says yes. The owner on the phone thought we had two SPLIT systems, hence two units downstairs and two in the attic. We actually have one split system and one all-in-one unit. The unit the handyman said was the downstairs system is just the hot air condenser for the upstairs unit in the attic. One system. Ok, that makes a lot of sense now on why they’re both frozen. But you said we have TWO systems. Where’s the other? It’s that giant ass other box outside. I had just assumed that was the heater. He informs me that both systems are heat and cooling combined. The one upstairs is a split system. That’s the unit the guy put freon in. Then there’s a whole other system over here in this box that is the downstairs. Handy man never did ANYTHING to that box/system. He just ignored it.

Handyman didn’t know Jack shit and took my $450 bucks! God dammit! Most expensive door fix ever.

So Installer has nifty looking gauges and tools and starts to work. First, Mr C and I have always been terrible about replacing our air filters. Which is doubly bad because I buy the good ones that filter more shit out. Thats great, but means they should be changed even more often. We don’t do that. I fess this up to the installer so he has the full picture. Also, our coils have never been cleaned. So they were filthy. We didn’t know that AC units needed to be cleaned so OK. Now we know. Apparently people usually do it every spring. They have the guy come out and check the freon and clean the coils. He said they say every year but we could get away with every two. Awesome, now we know. So dirty filters and dirty coils. Thats it? Well no, both systems need another pound of freon each.

Fucking handyman didn’t even put in enough freon. FUCKER.

Ok, so filters, coils, freon… The fans busted. Thats why it’s so loud. We need a new fan and motor. He needs to get the parts but that will take a few hours. So he tops off the downstairs unit and it’s running great. Sweet! I can work downstairs in the AC!

So he leaves for lunch and returns a few hours later with parts for the other system. Which I now know is a two part system. He informs us the motor had some busted ball bearings. Not a good reason why — we’re just lucky like that. Handy man had found some “goop” in the fan and thought that might have been why. I show him the goop and ask about that. He says no, that’s just the material that was covering part of the compressor and it’s pretty common to see that fall off. Fucking handy man making me look like a giant dumbass. We’re just unlucky on a bad part that’s out of warranty. Nice.

So we had filthy filters that hadn’t been changed for a lot of months, filthy coils that hadn’t been cleaned in 6 years, low freon, and a busted fan. No wonder both systems went down. But they’re fixed now and we’ve learned some lessons:

1. Change your air filters on time.
2. Yearly or every other year, you should have the AC people come clean your unit and top off the freon.
3. Always use the people the builder refers me to. Even if those people tell you you should find someone more local. Always trust the builder. Builder is good people and only works with good people.
4. If someone is honest enough to tell you that they’re too expensive and you could find someone cheaper — HIRE THE HONEST PERSON. Good people are hard to find. Someone who’s honest about being too expensive is honest enough to fix your shit cause they know what the fuck they’re doing.